Shipping Policy
At Rauchika, we are committed to delivering your products in a timely and secure manner. Please read our shipping policy to understand how your orders are processed and shipped.
1. Processing & Shipping Time
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Standard Orders: All ready-to-ship products are typically dispatched within 5 to 10 business days from the date of order confirmation.
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Custom Orders: For bespoke or made-to-order items, shipping timelines may vary based on design complexity and production time. Delivery for custom orders will be as per the mutually agreed timeline, which will be communicated during the consultation or ordering process.
2. Shipping Methods & Charges
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We offer standard domestic and international shipping via reliable courier partners.
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Shipping charges, if applicable, will be calculated at checkout and may vary depending on the delivery location and weight of the order.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status of your package.
4. Delays & Exceptions
While we strive to ensure timely delivery, delays may occasionally occur due to:
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Unforeseen circumstances (e.g., weather, customs clearance, courier delays)
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Incomplete shipping details provided by the customer
In such cases, we will keep you updated and work to resolve the issue as quickly as possible.
5. Contact
If you have a specific deadline or requirement for delivery (e.g., for an event or special occasion), please contact us at info@rauchika.com. We will do our best to accommodate your request.